Client: Newcastle City Council
Background: APM Cleaning & Repair has been a trusted supplier of Cleaning Services to Newcastle City Council on a regular and ad-hoc basis since 2005.
Job: APM was requested to provide a price to clear and clean a tenant’s property by NCC Social Services Department.
Appraisal: APM met with the appointed social worker at the premises to understand the full job requirements, where the tenant was still in situ.
The home was over-filled, in an extremely dirty and unsanitary condition with blood, urine and faeces evident throughout the property.
APM initially requested further information relating to the case relevant to the clean; specifically, to be made aware of any known blood … [Read more...] about Case Study: Hoarding Clean
Durham County Council appointed APM in 2019 to clean six extra care sites distributed across County Durham. Each of these sites contains up to 35 flats, with a total of 210 to be cleaned on a weekly basis by APM’s clean teams.
With an existing ten staff who transferred from the outgoing provider, we supplemented the team with existing employees and assigned a team of two, including a supervisor to each of the Durham County Council contracted sites. Each of these staff have completed not only the council’s required training but APM’s in-house training, covering Safeguarding and Dementia Awareness, as well as our Code of Conduct which covers all work we undertake, involving vulnerable people.
During the mobilisation period, supervisors visited the sites to … [Read more...] about Case Study: Durham County Council
APM Cleaning & Repair Ltd. is the ‘go-to’ cleaning company for North-East based End, having managed their cleaning requirements, including Covid-response, regular office cleaning, deep cleans to retail outlets and warehouse repairs and move-in/move-out cleaning requirements for the last two years.
As part of an emergency Covid-19 response, APM provide specialist infection control cleans to End, following incidents of positive staff Covid tests; responding within one hour to undertake deep cleans with special attention to areas of possible contamination.
Whilst End follow all Government guidelines in this respect, management were looking for additional reassurances to their staff and customers that our specialist Covid cleans offer; ensuring a tailored … [Read more...] about Case Study: End
A vital part of the work we do at APM Cleaning & Repair Ltd is ensuring each job exceeds the expectations and requirements of each client.
We monitor this with regular communications, where feedback is received, allowing us to adapt quickly to changing circumstances and focus on areas which require special attention.
All of this is reported to our #cleanteams offering invaluable feedback and motivating our staff who work closely with each client.
One of these clients is Karbon Homes within the social housing sector.
A good job, completed well with constructive feedback provides reward for our team.
Find out more about the sectors we cover: https://lnkd.in/dBuwut6
#apmcleaning #socialcleaning #casestudy … [Read more...] about Case Study: Karbon Homes