Public speaking is not only something I enjoy but a crucial skill in the commercial cleaning industry, despite it not being immediately associated with the sector. A multi-faceted skill, which, in our industry, where client satisfaction and effective communication are paramount, the ability to speak confidently and persuasively can make a significant difference in securing contracts, managing client relationships, and even fostering employee morale. First and foremost, public speaking plays a vital role in sales and client acquisition within the commercial cleaning sector. When pitching services to potential clients, representatives must effectively communicate the value proposition of their cleaning company. This involves articulating the benefits of their … [Read more...] about Public Speaking: Communication is Key
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No matter your thoughts on the process, recruitment is an ongoing and unavoidable challenge facing growing businesses today. For some, an in-house HR team shall expertly navigate the workforce requirements of a larger business concern; for others, outsourcing is the answer and for the smaller companies facing what seems like a daunting process, well, they are thrown in at the deep end of the ever-changing recruitment pool. Envious of the businesses who boast staff retention as one of their USPs, for some industries, this is really not an option, with a fluid workforce and staff using jobs as stopgaps en-route to their dream job. Service industries, including the cleaning sector, do require skilled labour and at APM we are willing, ready and able to offer … [Read more...] about Recruitment!
Congratulations to APM Cleaning & Repair Ltd Employee of the Month: Adam Little Adam is consistent, reliable and a respected team player who helps his colleagues. Lately, Adam has been busy with a lot of preparations for new tenders, managing our new document system and marketing. He is coping well with the workload and we are glad to have him. Well done Adam! … [Read more...] about Employee of the Month: Adam Little