Motivating a team, I feel, is about fostering an environment where individuals feel valued, engaged, and inspired to give their best effort. Some strategies I employ to motivate my team: Clear Communication: I ensure that goals, expectations, and feedback are communicated clearly and transparently. When team members understand their roles and how their work contributes to the bigger picture, they are more motivated to excel. Recognise Achievements: I believe in celebrating both individual and team achievements. Acknowledging hard work and success not only boosts morale but also encourages a culture of continuous improvement. Many of you will have seen our bell-ringing moments at APM! Provide Opportunities for Growth: I actively support my team members' … [Read more...] about Growth from Motivation

Public speaking is not only something I enjoy but a crucial skill in the commercial cleaning industry, despite it not being immediately associated with the sector. A multi-faceted skill, which, in our industry, where client satisfaction and effective communication are paramount, the ability to speak confidently and persuasively can make a significant difference in securing contracts, managing client relationships, and even fostering employee morale. First and foremost, public speaking plays a vital role in sales and client acquisition within the commercial cleaning sector. When pitching services to potential clients, representatives must effectively communicate the value proposition of their cleaning company. This involves articulating the benefits of their … [Read more...] about Public Speaking: Communication is Key