This month, APM Cleaning proudly celebrates the first anniversary of our partnership with Housing 21. Over the past year, we have had the privilege of working alongside this leading, not for profit provider of retirement living options throughout England, for rent, purchase and shared ownership, dedicated to enhancing the quality of life for older adults through independent living, extra care, and support services.
Zero Complaints – A Testament to Quality
From day one, our goal was to deliver impeccable cleaning services tailored to meet the unique needs of Housing 21’s residents and facilities. We are delighted to report that throughout this year, we have maintained a record of zero complaints; a milestone which is a testament to our unwavering commitment to excellence and the meticulous standards upheld by our team. We understand the importance of a clean and hygienic environment, especially in settings that cater to vulnerable populations, and we are proud to have consistently met our own, and our client’s goals.
Consistency in Service – The Same Trusted Faces
A key factor contributing to our success has been the consistency and dedication of our cleaning staff. Unlike many service providers that frequently change personnel, APM Cleaning has ensured that the same trusted faces have been servicing Housing 21 throughout the year. Our team members have not only become experts in their roles but have also developed a strong rapport with the residents and staff of Housing 21. This consistency fosters trust and reliability, ensuring that our clients always know they are in capable hands.
Exceptional Contracts Manager – The Backbone of Our Operations
At the heart of our operations is our exceptional Contracts Manager. Their leadership, attention to detail, and proactive approach have been instrumental in maintaining the high standards we set for ourselves. They have worked tirelessly to ensure seamless communication between our team and Housing 21, promptly addressing any concerns and anticipating needs before they arise. Their dedication has been pivotal in delivering a service that is not only efficient but also personable and responsive.
Looking Ahead – Building on Success
As we celebrate this significant milestone, we are filled with gratitude for the opportunity to serve Housing 21 and its residents. Our achievements over the past year motivate us to continue striving for excellence. We look forward to building on this success, further enhancing our services, and continuing our journey of providing exceptional cleaning solutions.
Thank you, Housing 21, for your trust and partnership. Here’s to many more years of working together to create clean, safe, and welcoming environments for your residents.